Got a question? Maybe you’ll find the answer here!
My return policy
Digital Items:
Due to the nature of digital products, all digital downloads are final sale and cannot be returned, refunded, or exchanged once downloaded. Please ensure you read the product description carefully before purchasing. If you experience any issues with your download, feel free to contact me — I'm happy to help!
Physical Items:
I gladly accept returns on my physical products. To be eligible for a return, please contact me within 14 days of delivery and ship the item back within 21 days of delivery. Items must be unused and in their original condition.
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
If you have any questions about your order, don’t hesitate to reach out through the contact form or message me directly, I’m eager to help!
Printables FAQ’s
How can I resize the printable to fit my sizing needs?
https://www.papersizes.org/magnification-scale.htm
This site is very helpful; you just input the size of the printable, and the size you want it to be, and it tells you what % to scale it!
You scale the printable up/down in the print menu!
OR
It's super easy to determine the percentage on your own, using this easy calculation:
- desired page size (use either length or width) / actual printable size (corresponding length or width) = % scale
For example, if I want to scale the A5 printable down to a B6 size, I would calculate like this:
- 176 mm (B6 length) / 210 mm (A5 length) = 83% scale
So you would then put 83% in the Scale box in the printing menu!
I'll be happy to help if needed!
There is a cut out/dutch door option on my journal printable, what do I do?
If there is a cut out / dutch door option in your printable, just cut along the dotted lines.
I have a highlight on my instagram dedicated to cut out tutorials as well! You can find me on instagram here: @pipermacleoddesigns
If you need more help, I am glad to answer any and all questions! Message me through my contact form, Etsy or social media and I will answer ASAP!
What is Bullet Journaling?
The "bullet" in Bullet Journal refers to the barely visible dot grid on the journal pages. You can draw on the pages because they are unlined, and still write straight using the dot grid as a guide. People keep a bullet journal (or BuJo for short) as a next-level diary. You can track anything in it; most common trackers are habit, mood, sleep, water, and daily log.
It is a fun way to keep a journal while also having a creative outlet!
There is a Bullet Journal term I don't understand?
A few Bullet Journal definitions:
Dutch Door: a fun way to add dimension to your journal. Cut sections of the pages smaller -creating the effect of a "door"- in to whatever shapes you want!
Theme: Bullet journals are usually divided month by month, and every month has a different theme to signify the change.
Brain Dump: a place where there are no rules, you can write/draw/colour anything you want, to dump what is taking up space in your brain onto the page!
Is your term not here? Message me! I'm always so happy to help!
Procreate Stamps FAQ’s
How do I install my new stamp set on my Procreate app?
I include a free Procreate Installation Guide with each one of my Procreate products! It gives in depth instructions on how to install stamps/brushes on Procreate, so here’s a quick overview:
Simply tap the . brushset and Procreate will automatically open and import the brush or brush set into your brush library. Imported brushes usually appear at the top of the brush list in a new folder with the file name.
How are your Procreate stamps created?
I turn each individual image in to stamps after hand drawing the illustrations in Procreate. You can create stamps by modifying existing brushes or by importing your own images as a shape source for a brush.
How do I use my Procreate stamps?
Stamps can be used as drawing tools, line artwork, or as decorative elements in other projects! The most common way to use Procreate stamps is to arrange the stamps on the canvas, then color them in to create unique designs!
What does your commercial license cover?
Did your Piper Macleod Designs product come with a commercial license? Here’s what that covers:
1. Grant of License:
You are allowed to use the purchased digital items for the following purposes:
a. Creation and sale of unlimited physical items.
b. Use in business logos, website templates, and book covers.
c. Use in Canva templates.
d. Use in apps and game development.
2. Use Restriction:
a. You are not allowed to sell, distribute, or share the purchased digital items in any digital or electronic form, including but not limited to selling the designs as digital downloads, templates, or in any other digital format.
b. You may not claim ownership of the digital items or sell them as standalone products.
3. Credit Requirement:
No credit or attribution is required when using the purchased digital items for any of the authorized purposes listed above.
4. Intellectual Property:
a. All intellectual property rights, including copyrights and trademarks, related to the digital items remain the sole property of Piper Macleod Designs.
While I can’t sell you a commercial license to resell my artwork as your own, I am always happy to discuss partnership/collaboration opportunities!